Our Global Response Centre operates 24/7, 365 days a year, providing support, advice and response anytime, wherever you are in the world.
In the case of an incident, our experienced emergency responders will rapidly assist, managing and supporting your travellers following your agreed incident response protocols.
We can link to other providers such as an insurance company, so you only have a single point of contact.
In summary we provide
- 24/7 Emergency Support and Response
- Triage of Incident
- Trained Emergency Responders
- Access to a Global Footprint
- Incident Management
- Access to Supporting Documentation
- Incident Verification Response (IVR)
- Call recording (VOIP)